Ordering

You can request your orders in any of the following ways. Please discuss your preferred methods with your sales contact.

Traditional Methods

To order by telephone, contact customer services on 0121 606 0777, quoting your six-digit account number. You can also fax your order to us on 0121 606 0476.

CBL Merchandising System

Our expert analysts are constantly monitoring the latest industry sales trends which, combined with national information from our data warehouse and the salesperson's knowledge of your specific account, enables us to merchandise your store to maximum effect. The merchandising service is available to all retailers who choose Computer Bookshops® as their computer book supplier and is available either remotely or through one of our representatives.

Electronic Ordering

We can receive orders electronically via the following methods:

1. VAN EDI

We can accept orders in either Tradacoms or Edifact formats via any EDI Value Added Network, ftp or email.

2. CBL Website - www.computerbookshops.com

New and existing CBL account-holders can register for a shopping basket account to order on-line. The website also provides a fully searchable book database and stock availability information for registered users.

3. E-Mail

We can receive general enquiries & orders by email to info@computerbookshops.com.

4. Teleordering

We can receive orders via the Whitaker Teleordering Service.

Delivery Options

Postage and packing is usually free of charge within the UK for orders over £100* (trade price).

Smaller UK orders will be charged at £2.95 p&p.

Orders received before 4pm will normally be dispatched the same day**.

For normal orders, allow 2-4 days for delivery.

*Subject to contract.

**Subject to circumstances beyond CBL's control.